Category: Direct Maintenance

In times where we are more apart and there are only a few aircraft flying every day, we are more than happy to share another good news.

Last Wednesday Direct Maintenance supported a Pakistan International Airlines flight bringing Dutch citizens back from Pakistan. We have been working together with PIA since 2010 when they had regular flights to and from Amsterdam. We were happy to assist their beautiful Boeing 777 aircraft on their short stop to Amsterdam, give them a warm welcome and wave them off to a safe return home flight.

Last Monday, Direct Maintenances welcomed back an old airline friend. Back in 2006, Malaysia Airlines was the first customer of Direct Maintenance in Amsterdam. Over the years we enjoyed supporting their fleet and greeting their crew in Amsterdam. It was a great pleasure to welcome the first flight since 2015 and experience the bond we continue to have with each other. Especially in these times, seeing back an old friend is a warm and positive experience. We look forward to continuing our cooperation with Malaysia Airlines for many years to come!

Last weekend Direct Maintenance had an opportunity to assist Kuwait Airways in Dublin Airport station. Two Airbus A330 flights came to Ireland to retrieve students. Direct Maintenance was approached for ad hoc support and our engineers were happy to be able to support the A330s. In these strange times, we are here and ready to support where we can. Both aircraft and the students headed safely back to their home country!

Last week both Direct Maintenance and Magnetic MRO have received the generous donation of face masks from Hangxin. However, since most of the Direct Maintenance staff due to the outbreak are non-active, the team had the liberty to pass masks on to the ambulance services, called the Dutch Medical group.

Happy to share a THANK YOU letter they have received:

“Dear Direct Maintenance team, 

We would like to warmly thank you for the amazing, generous gesture that we have received from you in the form of a large amount of facemasks.

It is amazing to receive this in this way and it is for us a healthcare organisation of great importance that this kind of donations happens. Our organisation, just like many other organisations and companies, go through anxious times. For us, the worry about the health of our caregivers comes on top of that. No matter how many extra measures we take, our people are day and night working with patients and our healthcare professionals are exposed to higher risk if they do not have access to protective gear. Facemasks are very important. The shortage is, therefore, all the more painful.

Our gratitude is large and I would like to extend our great thanks to the management and all colleagues in Direct Maintenance who made this possible!”
Edzard Enschedé
Director, Dutch Medical group

In mid-January, Direct Maintenance finalised the set up of the Cribmaster tool control system at the companies Berlin-TXL station. The set-up was performed with the assistance of Magnetic MRO Facility and Tooling Manager Maksim Kolesnik, as Cribmaster system is already used in the Tallinn hangars. Setting up a unified RFID based system will give the employees an easy way to manage all the tools. This is a step closer to companies digitalization & real-time RFID inventory tracking.

Karsten Kühnell, Stores Supervisor TXL, states: “The guys and I are really enthusiastic and motivated to start working using the Cribmaster system. It will make tool control less time consuming and more convenient.” 

“I am pleased to announce that the next RFID inventory and consumables tracking system is successfully set up. There are already over 40 active employees and more than 600 tools registered to the new system,” said Maksim Kolesnik. 

Direct Maintenance is currently using the latest release of Cribmaster software, which has been developed for maintenance station needs and covers all the following:

• Total inventory control in real-time
• Overal daily transaction report
• Consumables management
• Calibration expiry monitoring

In just two days Karsten and Maksim, with the help of Anouk Daams, project coordinator, and Patrick Broster from Cribmaster, managed to get acquainted with Cribmaster and assign items tags for tools and equipment. 

Maksim Kolesnik: “The system setup was very well welcomed – big thanks to Anouk and Karsten for the support and hopefully, they gained a lot of knowledge in these two days. Certainly, in future, we will make some follow up actions and come up with new developments which help improve everyday tools and consumables management.”

Direct Maintenance is delighted to extend the positive and longstanding cooperation with one of their most loyal customers in Dublin. It is with the continued mutual trust that we build on this partnership.

Frank Daams, Managing Director, comments: “When a current customer decides to extend to another one of our stations, we are always incredibly honoured. We strive every day to deliver the high-quality line maintenance that our customers have come to respect and to keep building on the relationships we have nurtured over the years.”

As of this week, Direct Maintenance has a new partnership with a large cargo airline. We are happy to support their Boeing 737’s during the night stops at our Schönefeld-Berlin Station.

Erik Verwijmeren, Director of Operations, adds: “We are happy to see that our operation at SXF is steadily growing. It promises a bright future!”

As of this week, Direct Maintenance has started with a new customer in Entebbe line station – providing what we do best, line maintenance, on the Boing 777 Freighters.

Mandeep Rana, Head of Sales expresses: “It is great to see that many of our customers are extending their contracts with Direct Maintenance to other stations. This shows the trust we have gained by our performance. We continue to work towards a bright future!”

Direct Maintenance welcomes all line maintenance service support enquiries. Contact us today: sales@directmaintenance.aero.

On October 9th 2019, the Dusseldorf team has handled their first Etihad flight. Our engineers welcomed the first B787 today. We will provide Etihad Airways with full maintenance support.

Frank Daams, Managing Director, comments: We are grateful to have had a pleasant and productive partnership with Etihad Airways at our African stations. It is a true honour for us that they have extended their trust in Direct Maintenance in Dusseldorf. We look forward to successful cooperation with Etihad Airways in the future.

Direct Maintenance welcomes all line maintenance service support enquiries. Contact us today: sales@directmaintenance.aero.

Direct Maintenance is happy to announce that the SXF station is open and approved! Being the line maintenance market leader in Berlin-Tegel Airport, it is an exciting opportunity to also start our operation in Schönefeld. With a wide portfolio of capabilities, among which B737, B767, A320 as well as exterior washes and engine washes, we are ready and happy to assist new and existing customers. Schönefeld is the fourth German Direct Maintenance station.

Dirk Moebius, Maintenance Manager TXL and SXF: “It is an exciting opportunity to take the experience and commitment that we have built at the TXL station to now provide high-quality line maintenance at SXF. The teams at both stations and I are committed to delivering the excellence that our customers have come to expect and work towards a bright future!”

Direct Maintenance is happy to announce that as of now, our HAM station is approved and open. The first aircraft was successfully welcomed by our staff and the newly branded car. With a capability for A380, B777 and B787 we are excited to build this operation and welcome more customers in HAM. Hamburg is the third Germany location where Direct Maintenance has opened a station

Erik Verwijmeren, Director of Operation, adds: “It is wonderful to see that these two stations are now both successfully opened. The teams at both stations and I are enthusiastic to explore the opportunities that will arrive here.”

Yesterday, on June 24th 2019, Direct Maintenance welcomed its first A380 flight at the recently opened station at DUS. Since it’s opening in April, the Dusseldorf station has been handling A320s and B767s, however, our DUS capability extends beyond those aircraft types.

Frank Daams, Managing Director, comments: “We, as Direct Maintenance, have had the A380 approval since 2012 and are genuinely pleased to provide line maintenance support to this aircraft at yet another of our stations. The local team is doing an excellent job providing full handlings to all aircraft at DUS, which will also show in the A380 operation.”

We are celebrating the addition of the A320 IAE PW1100G engine to our EASA Part-145 line maintenance approval. We are happy to add this to our capability list at Dublin!

At Direct Maintenance, we strive to deliver excellence every hour of the day. Customers trust us for our progressive approach and our quick reaction time in achieving Part-145 approval for A320 NEO, B787 and most recently A350.

For any line maintenance related enquiries, please contact our Sales team

As of 20th April 2019, Direct Maintenance has added Iberia to its customer portfolio at the company’s brand new station in Düsseldorf. Direct Maintenance provides full maintenance support for the airline, both during the daytime operation as well as scheduled maintenance during night-stops. Iberia is already one of the customers at the company’s first German station in Berlin (TXL), so this shows the trust our customers have in us and the dedication Direct Maintenance gives to supply the services they rely upon.

Direct Maintenance’s representatives – Managing Director Frank Daams, Operations Director Erik Verwijmeren and Sales Executive Mandeep Rana – attended the 119th International Airlines Technical Pool (IATP) conference, which was held in Athens, Greece from March 9^th to March 13^th.

The company’s representatives had a chance to meet existing and potential customers at the conference and get updates about the new EASA regulations and SGHA’s amendments. The topics discussed at the event were related to operational performance, contractual agreements, possible future needs of customers, customer issues, general market needs and trends, etc.

In addition to this, Direct Maintenance signed new contracts with some of our most valued customers – all of them for line maintenance services across the company’s network in Europe.

“Maybe even more important is the fact that we had a chance to meet with our customers, have good discussions with them, and have them know that we have listened to them – this gives an enormous increase in trust. Now it is up to us to filter all the information that we gathered so that we can support our customers at existing and new locations, and subsequently grow our business,” commented Direct Maintenance’s Sales Executive Mandeep Rana. “The IATP has given us, once again, loads of leads which help us to understand the customer needs and the market – with this we can expand and grow our line maintenance business.

Direct Maintenance had over 50 formal bilateral meetings with different airlines and many more informal meetings at the IATP conference.

Direct Maintenance has been an IATP associated member for a long time. The IATP conferences are member-only events that bring together technical departments from Airlines, technical supplier companies and Aircraft manufactures to speak about the market, its trends, needs etc. During the IATP, the participants have a chance to have consolidated meetings, pool meetings, training classes and bilateral meetings.